All servers unreachable

Submitted by root on Fri, 03/23/2012 - 09:45

We appear to have lost connectivity to all servers in the UK Fast data centre.
Engineers on site are investigating and we hope to have connectivity restored shortly.
Apologies for the inconvenience.
Ecohost Support.

Oak server migrated

Submitted by root on Thu, 03/08/2012 - 12:23

All domains for the Oak server have been migrated to the psa1 server in the new data-centre.
Apologies for the inconvenience. We hope you notice improved performance and stability.

Oak server offline

Submitted by root on Mon, 03/05/2012 - 10:09

The Oak server has been taken offline due to an outbound denial of service attack (DOS).
We are working with the data-centre to identify the problem and identify a resolution before bringing the server back on-line.
Apologies for the inconvenience.

Oak server is back online

Submitted by root on Tue, 02/28/2012 - 16:53

The Oak server is back online.
We plan to initiate migration of all accounts on this server as soon as possible to avoid relying on this data centre in future.
If your account is on the Oak server, you will be notified of the migration plans in due course.
Apologies for the downtime and thanks for your patience.
The Ecohost Support Team

Oak server unavailable

Submitted by root on Tue, 02/28/2012 - 10:35

The Oak server is temporarily unavailable.
This is dues to a problem at the data centre company whereby their automated billing system has failed and automatically blocked the server.
Despite multiple attempts to escalate the issue, the only advice we have is that it will take 22-48 hours from 4pm yesterday (Monday 27/02/2012) for the automated system to get the server back on-line.
We will continue to attempt to escalate the issue with the data centre and plan to migrate the server to our new co-located servers based in Manchester.

Wind damage at Smartbunker

Submitted by root on Thu, 01/05/2012 - 11:27

We are experiencing connectivity issues due to wind damage at the Smartbunker data centre, engineers and climbers are on site to resolve and hope to be resolved shortly. This is currently effecting the following servers: willow, rowan, aspen, elder.
Apologies for inconvenience and thanks for your patience.

Pages

User login

Subscribe to status.ecohost.coop RSS