Connectivity restored to all servers
Connectivity has been restored to all servers in the UK Fast data centre.
We are awaiting a full report from the engineers and will post an update shortly.
Thanks for your patience.
Ecohost Support.
Connectivity has been restored to all servers in the UK Fast data centre.
We are awaiting a full report from the engineers and will post an update shortly.
Thanks for your patience.
Ecohost Support.
We appear to have lost connectivity to all servers in the UK Fast data centre.
Engineers on site are investigating and we hope to have connectivity restored shortly.
Apologies for the inconvenience.
Ecohost Support.
All domains for the Oak server have been migrated to the psa1 server in the new data-centre.
Apologies for the inconvenience. We hope you notice improved performance and stability.
The Oak server has been taken offline due to an outbound denial of service attack (DOS).
We are working with the data-centre to identify the problem and identify a resolution before bringing the server back on-line.
Apologies for the inconvenience.
The Oak server is back online.
We plan to initiate migration of all accounts on this server as soon as possible to avoid relying on this data centre in future.
If your account is on the Oak server, you will be notified of the migration plans in due course.
Apologies for the downtime and thanks for your patience.
The Ecohost Support Team
The Oak server is temporarily unavailable.
This is dues to a problem at the data centre company whereby their automated billing system has failed and automatically blocked the server.
Despite multiple attempts to escalate the issue, the only advice we have is that it will take 22-48 hours from 4pm yesterday (Monday 27/02/2012) for the automated system to get the server back on-line.
We will continue to attempt to escalate the issue with the data centre and plan to migrate the server to our new co-located servers based in Manchester.
Connectivity was restored at Smart Bunker by around 5pm on Thursday 5th.
Apologies for the inconvenience.
We are experiencing connectivity issues due to wind damage at the Smartbunker data centre, engineers and climbers are on site to resolve and hope to be resolved shortly. This is currently effecting the following servers: willow, rowan, aspen, elder.
Apologies for inconvenience and thanks for your patience.
The Willow server came back on line at about 4pm.
Our systems administrators are working to identify the source of the issue in order to mitigate the chances of further downtime.
Apologies for any inconvenience and thanks for you patience with this matter.
The engineers at the data-centre have reported that the hardware has failed.
We are preparing alternative hardware to restore a recent backup.
Apologies for any inconvenience, please be assured we are doing everything we can to get willow up and running again as soon as possible.